It’s important to choose the right medical billing company, remembering that not all of them work for just one practice. This means that if you are an orthopedic clinic who has four doctors that service approximately 200 patients per week, you’ll need to employ software that stores everyone’s medical record, as well as sends notifications of claim deadlines and denials. Additionally, it should also restore encoded data that may have been lost as a result of a power failure or a glitch in your server.
Thankfully, there are some useful tips that you can make note of in order to help you with choosing the right medical billing company to ensure that works the best for what you need the most.
Here are some factors to consider in choosing a medical billing company.
Following State Laws
First and foremost, take the time to check and see if the company you’re considering is operating under state laws. The best way to do this is to check their permissions and track records, such as determining if they are certified, registered with the Better Business Bureau, and more importantly, if they are compliant with all HIPAA privacy laws. If you can find no information regarding any of this, treat it as a red flag that you won’t want to do business with that particular company.
Providing Proper Training
Despite the fact that you will be outsourcing services to a medical billing company, your staff will still need to be provided with proper training whenever they will need to gain access to the system itself in order to make reports or verify records. This is also the case in the event they need to do something as simple as enter the record of a new patient, as well as an insurance policy number.
You will also want to obtain more information regarding the medical billing company itself as well. For instance, ask about how the services they offer has benefited their existing customers, as well as what specific billing solutions they offer that you may be able to utilize for your own practice. In other words, while price is always something good to ask about, you’ll want to definitely ask about more than just that. This will help you to get a better idea of just exactly how the company handles many different issues when it comes to medical billing.
Records and Documentation
Prior to making any kind of decision regarding medical billing services, it’s important to make sure that you will be able to obtain a copy of reported claims or denials on a real time basis. This will show that you will be able to monitor the overall financial health of your practice. You will also need to see other types of data including write-offs, posted payments, charges on hold, adjustments, and open charges.
Prepare by knowing exactly what it is that you need to do, and you will be able to reduce the overall amount of errors that you experience in terms of the billing process. This then enables you to instead focus on taking care of your patients instead of working about coding and billing.
Thank you for visiting the Quick Claimers online medical billing blog. If you need a better medical billing option contact us.
Photo credit Adhy Savala.